Privacy Policy and Cookie Policy

Privacy Policy

(v1.0 – 16-08-2021)


We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This document describes RedShift’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this document as we undertake new personal data practices or adopt new privacy policies.


Chief Privacy Officer

RedShift is headquartered in Lisbon, Portugal. RedShift isn’t required to appoint a Data Protection Officer under GDPR but since privacy and personal data protection are fundamental to us, we have appointed a Chief Privacy Officer for you to contact if you have any questions or concerns about our personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to RedShift’s Chief Privacy Officer at


How we collect and use your personal information

RedShift collects personal information about its prospects and customers. With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work address, work email, and work phone number. We use this information to provide prospects and customers with goods and services or information about these. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.


Use of our website

As is true of most other websites, RedShift’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the RedShift’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.


Data subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling


Security of your information

To help protect the privacy of data and personally identifiable information, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities. We also have implemented an Information Security Management System (ISMS) compliant with the international standard ISO/IEC 27001.


Data storage and retention

Your personal data is stored by RedShift on its servers, and on the servers of the cloud-based database management services RedShift engages, located in Europe. RedShift retains data for the duration of the customer’s business relationship with RedShift and for a period of time thereafter to analyze the data for RedShift’s own operations, and for legal purposes. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact RedShift’s Chief Privacy Officer at


Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact RedShift’s Chief Privacy Officer at

Cookie Policy

(v1.0 – 16-08-2021)

When you visit our website, the site asks your browser to store a small piece of data (text file) called a cookie on your device in order to remember information about you, such as your language preference or login information.

We use just Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information.


Cookie Domain Description
PHPSESSID This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.


To disable cookies through your browser, follow the instructions usually located within the “Help,” “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.

Collection of your data from our analytics cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used.  However, we will stop using the disabled cookie to collect any further information from your user experience.


For more information, feel free to contact our Chief Privacy Officer at